Skincare as a Category is Non-Returnable
RETURN/EXCHANGE IS ONLY APPLICABLE IF YOU RECEIVE A DAMAGED OR A WRONG PRODUCT
Our policy lasts 5 days. If 5 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange
To be eligible for a replacement/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Follow the steps below to begin the process
MAIL us at firstname.lastname@example.org
Provide us with proper pictures of the product you have received along with the picture of the invoice.
If you haven’t received a refund in 7-10 business days, first check your account again.
In any case, you can always contact us at email@example.com